Relationship building is one of the four keys to
Raikov Effect Review career success. As a career success coach, I am always reminding my clients that they must build strong, long lasting mutually beneficial relationships with the important people in their lives. Unfortunately, no human relationship is without conflict. That's why you have to become adept at resolving conflict positively. I know a little bit about conflict resolution. It was the topic of my dissertation at Harvard. Way back in the 1970's Ken Thomas and Ralph Kilmann developed an instrument to measure a person's tendencies when in a conflict situation.
They came up with five predominant conflict styles: Competing, Collaborating, Compromising, Accommodating and Avoiding. Their research suggests that all five are appropriate depending on the situation. However, I have found that the Collaborating style is your best default mode. When you collaborate with others to resolve conflict, you focus on meeting both your needs and needs of the other person. I like this style because it helps you bring together a variety of viewpoints to get the best solution.
When you collaborate, neither person is likely to feel as if he or she won or lost. Also, collaborating with the person or persons with whom you are in conflict creates the opportunity for you to work together to build a solution that best addresses everyone's concerns. I find that when I work collaboratively with someone, I focus on our similarities, not our differences. This creates a bond that not only helps us get through our conflict, but helps us strengthen our relationship.
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